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Getting Started on Email

All NIE staff are given a network account and mailbox. Here is a brief getting started outline. Please see the Help Sheets for details on mailbox access and features. If you are trying to configure your Outlook client, the step-by-step guide can also be found under Help Sheets as well.

To access your email, you will need:

1.       your NIE Network Account.

2.       an Internet-ready computer with a web browser.

3.       Microsoft Internet Explorer 5 or better is the preferred browser of choice for accessing your mailbox via Outlook Web Access.

Accessing Your Email

To get started: 

1.       On an Internet-ready computer, launch your web browser and point to http://web.nie.edu.sg/owa. Note: To keep the contents of your email always safe and private on the Internet, campus network or the wireless network, OWA transports only on SSL (Secure Socket Layer) i.e. https. SSL provides session-based encryption to keep your data always confidential. It is a standard supported by major web-browsers like Internet Explorer and Netscape Communicator for securing data transmissions.

2.      You will then be directed to the logon page.

    

4.      Once signed in, you will be brought to your mailbox. It's that simple, and you can access your mailbox anywhere in the world from the Internet.

5.      To read up more, quick one page guides can be found at the Help Sheets section. These allow you to explore the various features of OWA and Outlook 2003 client.

6.      Remember to ALWAYS Logoff and close all browser windows after use.

Help Sheets for Email

To help you with some of the Outlook Web Access (OWA), Outlook client tasks and configurations, the following help sheets are catalogued for your reference (in Acrobat).

Microsoft Office Outlook

• Microsoft Outlook Email Basics

• Microsoft Outlook Beyond Email Basics

• Microsoft Outlook RPC over HTTPS

• Microsoft Outlook Auto Forwarding your Emails

• Microsoft Outlook Finding and Checking Names

Outlook Web Access (OWA)

• Microsoft Outlook Web Access 2003 Basic Client Email Basics

• Microsoft Outlook Web Access 2003 Premium Client Email Basics

Outlook Mobile Access (OMA)

• Microsoft Outlook Mobile Access Email Basics

• Microsoft Outlook Mobile Access PocketPC ActiveSync

Others

• Travel Checklist

• Keeping your Mailbox tidy

• How to update your personal particulars in active directory

• Self-Service Password Reset Utility

 

iPhone version 2.0 / iPOD Touch version 2.0

• Exchange ActiveSync for iPhone version 2.0

 

Outlook Mobile Access using Mobile 5.0 (with MSFP) for Direct Push Email over GPRS

Important Notes:

1. GPRS usage is usually charged based on data traffic i.e. cost per kb. Please check out these international roaming or local rates from your mobile operator

2. By default, Direct Push Email downloads only the email headers i.e. the From and Subject headers (~1Kbytes). Body of the email and/or attachments are downloaded to your Mobile 5.0 device only when you open up the mails for reading

3. Direct Push Email uses the Mobile 5.0 device to initiate HTTP connection to the NIE email server. Through this "active" connection, the server sends notifications about new items and the device synchronizes to get the new items.

As "connection-alive" packets are sent to and fro between device/server at regular intervals to keep this HTTP connection active, do note GPRS data traffic charges are incurred even though there may be no new items to synchronize in your NIE mailbox

To get started, check out the Help Sheets guide below:

• Mobile 5.0 Direct Push Email ActiveSync over GPRS

• Mobile 5.0 Direct Push Email ActiveSync International Roaming

• Mobile 5.0 Direct Push Email ActiveSync Online Address Book Search

• Mobile 5.0 Direct Push Email ActiveSync - Using Manual Sync